ELDERCARE Frequently Asked Questions

It is necessary to register to use any of the Needs Assessments on the ElderCARE site. Otherwise you do not need to register. *We would appreciate your registering however and providing a small amount of information about yourself and your caregiving situation. It helps us make sure the site is providing help to as caregivers as possible.

The information we collect is used solely for understanding and better serving the needs of caregivers and their loved ones. Your information will never be sold. You can also review the full Web Privacy Policy.

For a limited time receive a free copy of the Aging Services handbook, Hints for the Hospitalized. In the future other featured Aging Services publications will be provided.

If you’d like, sign up for our Aging Services and Memory Care newsletters and updates. We’ll deliver them by email or US mail. Return as often as you’d like, enter your username and password, and review your personalized Eldercare Assessment recommendations.

Each older adult and each caregiving situation is unique. Just like “one size does not fit all”; your caregiving needs are uniquely yours. We want to be able to help meet YOUR needs. The ElderCARE Needs Assessments will help identify your needs and connect you to the information and resources that can help.

Each Needs Assessment is a survey about 20 questions long, and will take about 10 minutes to complete.

As soon as you complete the assessment and submit your information you will receive an individualized report identifying areas of need and directing you to review certain sections of this site. Your assessments will be stored on the site under your member login so you can refer to it later if need be. Registration is required to take an Assessment.

Caregiving Needs Assessment-These assessments are for seniors caring for themselves or someone else, and cover issues relating to the needs of the person being cared for and the relationship between a caregiver and someone receiving care.

Each older adult and each caregiving situation is unique. It can be difficult to know all the resources available that can make caregiving more effective, less stressful, and in some cases more economical. The Caregiving Needs Assessments evaluate the most common areas in which seniors need assistance.

Choose from these 2 versions:

• Caring for Self Take this survey if you are interested in finding services or programs for yourself. You will learn about the range of services available to promote the health and wellbeing of seniors in our community.
• Caring for Someone Else Take this survey if you are a caregiver helping someone else. This survey will also help if you are wondering about how to help a senior you know. You will learn about the range of services available to promote the health and wellbeing of seniors in our community.

Caring for the Caregiver Needs Assessment
Caregiving is a demanding emotional and physical journey that few of us are prepared for. Many of the demands of caregiving have to do with the strong emotions that come from having a loved one diagnosed with an illness. Add to that the physical challenges you face in providing care and the source of the stress is clear. An important factor in your success as caregiver is your own emotional and physical health. You cannot help others unless you are in top shape yourself.

This survey is designed to evaluate a caregiver’s emotional response to the role of caregiving as well as determine areas where you are challenged to support the day to day needs for the person you are caring for.

If you are a caregiver for someone else, take this survey to see if you need to take time to work on some of your own needs.

No. When you complete a Needs Assessment survey for ElderCARE your responses are kept in your account and are not shared with anyone. Only you are provided with the summary of your responses and our suggestion for the types of services you might want to investigate and contact on your own. If you would like help choosing among the services listed and/or contacting the services you can Contact ElderCARE and our care coordinators will provide that assistance to you.

No. Completing a Needs Assessment puts you under no obligation to purchase anything. The decision is entirely up to you as to whether you choose to engage any of our network service or product providers who you contact or direct our staff to contact on your behalf.

Each eldercare provider specialty has its own standards of certification within its particular industry. Resources listed are those that have a proven record of high quality service in this community. Our listing is not meant to serve as an exhaustive resource for high quality providers in any service category.

If there are no providers in the ElderCARE Resource listing that meet your requirements, we encourage you to Contact ElderCARE so we can try to assist you further. It’s likely our experienced staff can help you find a different solution or provider that can assist you.

Customer satisfaction issues should be addressed with the individual provider or company to ensure you receive the appropriate level of attention and resolution to your issue. If you are unsatisfied with the response from one of our participating providers, let us know. If a provider demonstrates a pattern of unresolved customer satisfaction problems, they will be removed from the ElderCARE Resource listing.

Currently, the ElderCARE resource listing is available only for Brevard County, FL. If you'd like to have ElderCARE for your community email us at eldercare@health-first.org.