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2022 Behavioral Health Benefits

AdventHealth Advantage Plans partners with Optum to provide mental health and substance abuse services for our members.

Optum has an extensive network of more than 244,000 providers.* They offer appointments within five days , compared to the industry standard of 14 days. Members will have a dedicated member portal with hundreds of resources and online Cognitive Behavioral Therapy and a continuous introduction to innovative tools that enhance their member experience.

Members will have a dedicated member portal with hundreds of resources and online Cognitive Behavioral Therapy and a continuous introduction to innovative tools that enhance their member experience.

Optum also offers 24/7 crisis assistance.

For More Information

  • For a listing of Optum providers visit Optum's searchable directory.
  • For more information or to access behavioral health services, call Optum at 1-877-890-6970** (TDD/TTY: 711).

*as of January 2021
** this phone number will not be operational until December 13, 2021.

AdventHealth Advantage Plans is administered by Health First Health Plans.Health First Health Plans is an HMO plan with a Medicare Contract. Enrollment in Health First Health Plans depends on contract renewal.

Y0089_EL9652AH_M | Accepted date: 10/01/2021
Last updated: 10/01/2021

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More than 4,000 physicians, 24 hospitals and dozens of ancillary facilities are part of our provider network