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Contact Us

You can contact the Florida Hospital Care Advantage Customer Service Department with any questions or comments by phone, mail, in person or online.

Medicare members:

For further assistance, call Customer Service toll-free at 1.855.882.6467 (TTY/TDD relay: 1.800.955.8771) weekdays from 8 a.m. to 8 p.m. and Saturdays from 8 a.m. to noon. From October 1 to March 31, we're available seven days a week from 8 a.m. to 8 p.m.

Commercial & Individual members:

For further assistance, call Customer Service toll-free at 1.844.522.5279 (TTY/TDD relay: 1.800.955.8771) weekdays from 8 a.m. to 6 p.m.

Toll-Free

TDD/TTY Relay

Medicare Members

1.855.882.6467

1.800.955.8771

Commercial & Individual Members

1.844.522.5279

1.800.955.8771


Visit our Volusia office from 8 a.m. to 5 p.m. or send us mail at:

Florida Hospital Care Advantage
1425 W. Granada Blvd. Suite 4
Ormond Beach, FL 32174
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Florida Hospital Care Advantage is administered by Health Plans. Health First Health Plans is an HMO plan with a Medicare Contract. Enrollment in Health First Health Plans depends on contract renewal.


Y0089_EL6916FH_M | Accepted date: 10/1/2018
Last updated: 2/18/2019