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The purpose of the Health Insurance Portability and Accountability Act (HIPAA) is to make health information systems more efficient and effective by creating standards for sending certain health information electronically. These standards explain who must ensure the security and privacy of health information is protected, and how to do it. Some examples of organizations that must follow these rules ("covered entities") include health plans, healthcare clearing houses and certain healthcare providers. Some examples of protected health information (PHI) include names, addresses, diagnoses, treatment information, account numbers, and other information that can personally identify a patient or health plan member.

Notice of Privacy Practices

Member Rights and Responsibilities

We value our relationship with our members, and believe that setting clear expectations about our partnership is a critical part of earning your trust. These rights and responsibilities represent the cornerstone of our successful future, and we encourage you to become familiar with them.

Complete list of members rights and responsibilities