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Note for members with POS benefits: If your plan includes Point of Service (POS) benefits, you can see providers outside our network for non-urgent or non-emergency services (authorization requirements still apply). Your costs will depend on which plan you have, what services you receive and which providers you see. Generally, your costs will be lowest if you see network providers, but if you choose to see out-of-network providers, you can receive services for a reduced rate through First Health. For more information, see your plan documents.

Health First Health Plans and Insurance does not use quality, member experience or cost-related measures when selecting hospitals, ancillary services and practitioners to participate in our Marketplace plans. We use the same criteria when approving any providers to participate in our networks, regardless of which plans they accept.

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