Health First complies with federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We pledge to never exclude people or treat them differently because of their race, color, national origin, age, disability, or sex.
At Health First, we provide:
Free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats, including large print, audio, and accessible electronic formats
Free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, or if you believe that Health First has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the civil rights coordinator.
You can file a grievance in person, by mail, or by email. If you need help filing a grievance, the civil rights coordinator is available to help you.
Health First Civil Rights Coordinator
6450 US Highway 1
Rockledge, FL 32955
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1.800.368.1019 / 1.800.537.7679 (TDD)