The quality of care and safety of our patients is a priority at Health First. We encourage you to share your concerns regarding quality of care or safety with management at:
The public may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission accredited health care organization by:
- Website: www.jointcommission.org using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website.
- By fax to 1.630.792.5636.
- By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.
- Callers to the Joint Commission's patient safety event telephone number, 1.800.944.6610 will receive automated instructions on how to file a report or concern.
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