Privacy Policy

The following provisions apply to information Health First learns about or obtains from you when you visit the website. These provisions may be changed from time to time and without notice, at Health First's sole discretion and as provided by applicable law. 

You should check this privacy policy frequently for any such changes, but in any case your continued access or use of the website shall constitute acceptance of any modifications of this privacy policy. Health First's use of information gathered or obtained now is subject to the privacy policy in effect at the time of such use.


What we collect

Information You Give Us: Health First receives and stores any information you enter on the website, including but not limited to: submitting an employment application, contacting our customer service representatives, requesting information, completing a survey, submitting a question, or provided in any other manner. This may include your personally identifiable information, such as your name and e-mail address. 

Of course, you can choose not to provide information (however, this may prevent or delay a response to your request or inquiry). You are always welcome to make such transactions by mail. See Locations for addresses of Health First facilities. Health First uses the personal information you provide only for such purposes as responding to your requests for information, improving the services we offer, and communicating with you.

Automated Information Collection: Health First also receives and stores certain types of information whenever you visit the website. In addition to information you provide, we may collect the name of the domain and host from which you access the internet, the IP address of the computer you are using, the browser and operating system you are using, the date and time you access the website, the length of time you spend visiting our website, and the Internet address of the website from which you linked to our website.


How we use information

We use the information you provide and we collect to:

  • Perform service(s) you request, such as to send you more information, schedule an appointment, respond to your inquiry or answer your question, etc. This could be done by phone, patient portal messaging, or SMS text messages depending on your communication preferences. 
  • Administer the website and diagnose problems with our server
  • Provide you with information about the website, Health First and our services
  • Facilitate performance of services by Health First or you under the terms of any agreement you may enter into with Health First
  • Measure the number of visitors to the website and how the website is used, in order to make the Web site as useful as possible to our visitors


Notice of Privacy Practices 

The Notice of Privacy Practices listed below explains how we safeguard and use the information about you that we collect in the process of providing you with treatment and services. The Notice explains your rights regarding that information. We provide this notice to make you aware of our privacy practices and to comply with applicable laws including the Health Insurance Portability and Accounting Act ("HIPAA") of 1996.

We do not use any information you send to us for marketing purposes (such as mailing lists) without your knowledge and express consent.


Sharing information

We do not share, sell or trade any personally identifiable information you give us to other organizations. We may give non-personally identifiable information, such as the number of visitors to our Web site or the number of visitors who view different pages, to those organizations from which we obtain Web content and/or Web benchmarking services.



The website may contain links to other sites. These links are for the convenience of visitors to the website only, and Health First makes no representations whatsoever regarding such other sites. You should review the privacy policies of other sites carefully before providing any information to such sites. Health First is not responsible for the privacy policies or procedures or the content of any other site.



The website has security measures in place to protect against the loss, misuse or alteration of information under Health First's control.


Compliance with COPPA

The website is not directed at children under the age of 13. Health First complies with the Children's Online Privacy Protection Act and does not knowingly permit registration or submission of personally identifiable information by anyone under 13 years of age. This age requirement is posted each time we request personally identifiable information.



Health First does not disclose the identities of visitors or users of the web site unless legally required to do so. We will respond to any subpoena received from a government agency (i.e., the Securities and Exchange Commission or law enforcement agencies) without prior notice to you. Unless prohibited by law or by a valid court order, we will notify you of any subpoena received from any other party (i.e., for civil litigation) which requires us to disclose your identity, and will wait ten (10) days, or a lesser amount of time as required by the deadline in the subpoena, before providing the information requested by the subpoena.


Conditions of use

Your access and use of the website is subject to this privacy policy and, in the case of physicians and associates, to the Physician and Associate Internet Usage Policy, including limitations on damages and the applicability of the laws of the state of Florida.