Medicare Advantage Member Resources
Welcome to your Member Resources page. Click on the links below to find detailed information about your plan benefits including premiums, copayments, coinsurance, member rights and responsibilities, coverage limitations, in-network providers, pharmacies and prescription drugs. If you have any questions please contact Customer Service.
2020 Member Materials
2020 SunSaver (HMO)
- 2020 Summary of Benefits
- 2020 Evidence of Coverage
- 2020 Annual Notice of Change
- Provider/Pharmacy Directory
- Prescription Drug Information
- Formulary (Drug List)
- Online Formulary Search Tool
2020 Member Materials
2020 Medicare Advantage Employer Group Plans
- 2020 Summary of Benefits
- 2020 Evidence of Coverage
- 2020 Annual Notice of Change
- Provider/Pharmacy Directory
- Prescription Drug Information
- Formulary (Drug List)
- Online Formulary Search Tool
Important Information for All Medicare Advantage Members
- Plan Specific Information
- Member Forms - 2020
- Premium Payment Options
- Member Benefit Guidebook
- Medicare Star Ratings
- Part D Prescription Drug Authorizations, Appeals and Grievances (including how to request an exception to the formulary)
- Medical Authorizations, Appeals and Grievances
- Disenrollment Rights and Responsibilities
- Medication Therapy Management Program 2020
- Prescription Drug Transition Policy 2020
- Online Physician Search Tool
- Fitness Center Membership
- Healthy Living wellness program
- My Advocate™ can help you apply for Medicare Savings Programs, LIS, and other programs
- We have free interpreter services to answer any questions you may have about our health or drug plan
- Fight healthcare fraud
How to contact Medicare
Visit www.medicare.gov, or call 1.800.MEDICARE (1.800.633.4227), 24 hours a day, seven days a week (TTY/TDD: 1.877.486.2048 for the hearing impaired).
Our Customer Service Representatives are dedicated to personally solving any problems you may have with us and our providers to your full satisfaction. If you prefer to contact the Centers for Medicare and Medicaid Services (CMS) directly, please visit Medicare's web site:
AdventHealth Advantage Plans is administered by Health First Health Plans. Health First Health Plans is an HMO plan with a Medicare Contract. Enrollment in Health First Health Plans depends on contract renewal.
Y0089_EL7848AH_M | Accepted date: 10/1/2019
Last updated:2/12/2020