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Contact Patient Business Services

Do you have billing or insurance questions about one of your visits with Health First? To help manage your health transactions, Health First has created My ePatient Services, making key connections to Health First convenient day and night.

My ePatient Services offers the following:

  • Make a payment: Use your credit card to make a payment online.
  • Request a payment plan: Arrange to make payments for an account.
  • Ask a billing question: Send a billing question to Patient Business Services.
  • Re-bill your insurance company: Request a copy of your bill be resent to your insurance company.
  • Enhanced features: View your bills online and request detailed bills.
  • Pre-register for services before your visit.
  • Request an appointment online for select Health First departments or facilities.
  • My ePatient Service main page & login
  • Our Financial Assistance Policy

If you have any difficulties with My ePatient Services and wish to speak with a Patient Business Services representative, please call us at (321) 434-5400.

If you have a question about how Health First Health Plans has paid your claim, please contact HFHP customer service online or call (321) 434-5665.