Getting started with Health First Health Plans.

Broker Assistance

 

Customer Service

Member related inquires, such as plan benefits, ID cards, provider network, pharmacy, claims, and making a payment.
 

Broker Support
Toll Free: 1.877.693.6489
 

Broker Concierge
[email protected]
 

Member Support
Medicare Advantage

1.800.716.7737
 

Member Support
Individual & Family

1.855.443.4735

Sales Liaisons

Sales and enrollment consultations, plan related questions, product training, industry guidance, marketing requests.
 

Medicare Advantage Plans
Doris Garcia Durand (Hablo español)
[email protected]
321.434.4213

John Ashley
[email protected]
321.434.4532
 
Individual & Family Plans
AnnMarie Chapman
[email protected]
321.434.4726

Joanna Collazo (Hablo español)
[email protected]
321.434.4840

 

Appointments & Onboarding

Appointments, certifications and onboarding questions, portal login, navigation, and training.

Broker Services
[email protected]

Commissions

Book of business and commission statement inquiries.
 

Broker Commissions
[email protected]